Competency Framework
The Agency sought consultancy support to input into a review of their competency framework. The framework was launched in October 1996, and was used in a variety of key processes, e.g. continuous performance development, performance appraisal, promotion, selection, deployment and job design. Whilst the competency framework had 'held up' well a number of initiatives had been introduced at the department which needed to be reflected in the framework.
Three competencies (customer focus, working in leading teams and staff management) were therefore identified for review and were chosen because they were key to the current business priorities.
Our purpose was to review these competencies with an emphasis on any particular implications they had for female, ethnic minority and disabled applicants, and more widely make recommendations in relation to addressing the under-representation of these particular groups in their workforce as a whole.
Related links
- Complete List of Case Studies
- Related Services - Policy Review & Integration
- Related Diversity Dimensions - Disability / Gender / Race & Ethnicity
